cv445 Terms and Conditions

cv445 is an online betting and casino platform that provides cricket betting, slot games, live casino and various other entertainment services for players in Bangladesh. These Terms cover all aspects of our services.

1.1 Acceptance of Terms

Creating an account on cv445 or using any of its services means you fully accept these terms and conditions. Your account will remain active for as long as these Terms are in effect.

1.2 Scope of Services

cv445 provides the following services:

• Sports betting on cricket, football and other sports
• Slot games, fishing games and table games
• Live casino (with live dealers)
• Virtual games and special event betting
• Bonuses and promotional offers

1.3 Applicable Law

You acknowledge that it is solely your responsibility to use online gaming services in compliance with the laws of your own country or region. cv445 does not provide services to users in jurisdictions where online betting is prohibited.

Membership at cv445 is completely free. However, providing accurate and truthful information at the time of registration is mandatory.

2.1 Account Creation Requirements

• Each person may open only one account.
• Name, date of birth, mobile number and email must be provided accurately.
• Opening multiple accounts from the same device, IP address or payment method is prohibited.
• If any information provided at the time of registration changes, the support team must be notified immediately.

2.2 Account Security

It is entirely your responsibility to keep your account username and password confidential. You must not allow any third party to use your account. If you suspect any unauthorised access to your account, contact our 24/7 live chat support immediately.

2.3 Identity Verification (KYC)

cv445 may request identity verification documents at any time. These may include a national identity card, passport or other government-issued documents. Withdrawals may be delayed until verification is complete.

cv445 services are for persons aged 21 and above only. Protecting minors from gaming is one of our highest priorities.

• By registering, you confirm that you are at least 21 years of age.
• If a false age is provided, the account will be closed immediately and all deposited funds may be forfeited.
• cv445 reserves the right to request proof of age in cases of suspicion.

cv445 uses popular payment methods available in Bangladesh to make transactions easy and secure.

4.1 Deposit Methods and Limits

• Accepted payment methods: bKash, Nagad, Rocket, Upay, bank transfer.
• Minimum deposit amount: ৳100 (for each method).
• Deposits are generally credited to the account instantly.
• No additional fees apply to deposits.

4.2 Withdrawal Methods and Limits

• Minimum withdrawal amount: ৳500.
• Withdrawal requests are generally processed within 1 hour.
• Withdrawals can only be made to the same method used for the deposit.
• Withdrawals may be delayed if identity verification is not complete.

4.3 Transaction Terms

Depositing funds from illegal sources is strictly prohibited. If money laundering or fraud is suspected, cv445 reserves the right to suspend any transaction and may notify the relevant authorities. All transactions are secured with SSL encryption technology.

cv445 offers attractive bonuses and promotional offers for its members. All bonuses are subject to the following terms.

5.1 Welcome Bonus

• New members will receive a 120% bonus on their first deposit, up to a maximum of ৳5,000.
• A minimum deposit of ৳100 is required to receive this bonus.
• Bonus wagering requirement: 10x (deposit + bonus).
• The wagering requirement must be met within the specified time from the date the bonus is credited.

5.2 General Bonus Terms

• Each bonus offer comes with a specific wagering requirement.
• Bonus funds cannot be withdrawn before the wagering requirement is met.
• It is not possible to have multiple bonuses active at the same time (unless specifically indicated).
• In cases of bonus abuse, cv445 reserves the right to cancel the bonus and any associated winnings.

5.3 VIP Program

cv445's VIP program has 4 tiers, with weekly cashback available at each tier:

• Bronze — up to 0.2% weekly cashback
• Silver — up to 0.5% weekly cashback
• Gold — up to 0.8% weekly cashback
• Platinum — up to 1.0% weekly cashback

You can advance to a higher VIP tier through regular and active play. The benefits and terms of each tier apply separately.

All types of bets on cv445 are processed according to specific rules. It is recommended to read the rules of the relevant sport or game carefully before placing a bet.

6.1 Validity of Bets

• A bet becomes valid only when the system confirms it and funds are deducted from the account.
• Incomplete bets due to network errors or system issues will be considered void and funds will be returned.
• cv445 reserves the right to cancel or review bets in the event of a technical error.

6.2 Result Determination

Sports betting results are determined based on the official results of the relevant sporting body (such as ICC, BPL authority). Casino game results are determined by Random Number Generator (RNG) technology, which is tested by a third party.

6.3 Cancellations and Refunds

If an event is cancelled or postponed, the funds for the related bet will be returned to the account. cv445's defined policy will apply in the case of partially played events.

The following activities are strictly prohibited on cv445 and any violation will result in immediate account closure:

• Creating multiple accounts or using someone else's account.
• Abusing bonuses or attempting to exploit the bonus system.
• Engaging in money laundering or illegal financial activities.
• Using software, bots or automated tools to gain an advantage in play.
• Attempting to breach the platform's security systems.
• Colluding with other users to place bets (collusion).
• Creating or managing an account using false information.
• Exploiting technical errors to gain an unfair advantage.

If such a violation is detected, cv445 reserves the right to forfeit all deposited funds and winnings and to take legal action.

8.1 Account Closure at the User's Request

You may request to close your account at any time via our 24/7 live chat or email. It is recommended to withdraw any withdrawable balance from your account before closing it.

8.2 Account Closure at cv445's Initiative

cv445 may suspend or close an account at any time for the following reasons:

• Violation of terms or suspicious activity.
• Failure to complete identity verification or provision of false information.
• Evidence of being a minor.
• Legal or regulatory reasons.

8.3 Voluntary Break (Self-Exclusion)

As part of responsible gaming, you may take a voluntary break for a specified period (1 week, 1 month or long-term). To learn more about this, please visit our Responsible Gaming page.

cv445 places the highest importance on protecting your personal information. We use the information we collect solely for the purpose of improving and operating our services.

• We never sell your personal information to third parties.
• All data is secured with SSL encryption technology.
• Information stored on our servers is kept under the highest security measures.

To learn more about how we collect and use your data, please read our Privacy Policy page.

cv445 is firmly committed to responsible gaming. We believe gaming should be a source of entertainment, not a cause of problems.

10.1 Safe Gaming Tools

• Deposit Limit: Set a daily, weekly, or monthly deposit limit.
• Betting Limit: Set a maximum amount for each bet.
• Session Limit: Set a time limit for continuous play.
• Cooling-Off Period: Restrict access to your account for a set period of time.
• Self-Exclusion: Take a long-term break.

If you feel that gaming is causing problems for you or your family, seek help immediately. Visit our Responsible Gaming page to learn more.

cv445 is committed to resolving any disputes with members in a fair and transparent manner.

11.1 Complaint Submission Process

1. First, report the issue through our 24/7 live chat.
2. If the issue is not resolved via chat, email us at [email protected] with full details.
3. Upon receiving a complaint, cv445 will review it within a reasonable time.
4. During the investigation, keep all relevant information (screenshots, transaction IDs, etc.).

11.2 Final Decision

The decision of cv445's review team shall be considered final and binding. However, we always ensure that every complaint is considered fairly and impartially.

cv445 reserves the right to update or change these terms and conditions at any time. For significant changes, we will notify members via email or platform notifications.

• Updated terms will take effect from the date they are published.
• Continued use of the platform after any changes will be considered as your acceptance of the new terms.
• It is recommended that you check this page regularly to stay up to date.

Our support team is always ready to help with any questions about these terms. You can also find answers to common questions on our FAQ page.